Frequently Asked Questions
Quick answers to common questions about Be Swasth telemedicine services.
What is BE SWASTH?
BE Swasth is a telemedicine app, it is the practice of providing clinical care to patients at a distance using telecommunications technology. In other words, it is a method of treating patients using the internet and telephone. This can take the form of real-time video visits, secure email, or remotely monitoring a patient’s vital signs.
Is telemedicine legal in India?
Yes based on the new Guidelines issued by the Board of governors of the MCI, it is legal to practice telemedicine in India based on certain set of rules and regulations.
Can I be prescribed new medicine by Be Swasth doctors using telemedicine?
Yes, but only after video consultation.
Is Be Swasth telemedicine safe and secure?
Yes, Be Swasth is registered under HIPAA. We make sure our patient medical details are safe and secured.
Do You Provide Online Doctor Consultation For Emergency?
No. We do not recommend or provide Emergency consultation.
What is the time limit of speaking to a Doctor?
You can speak to the doctor for 10-15 mins, but again depends on the doctor and your health condition.
What happens if my call gets disconnected during the consultation?
This could be due to multiple reason at your end or Be Swasth end. Just dial our toll free number 18000-500-789 or Dial 011-46142960.
E-Prescription are valid for offline Pharmacies?
Yes, the e-Prescription will be valid for offline pharmacies.
